Simple Process, Minimal Documentation

 
CALL
Mobile Insurance Claim Process

COLLECT
Submit Documents

  • Call 022-61555222 or visit http://claims.appsdaily.in within 4 days of incident, to generate your Claim Intimation Number (CIN)
  • Visit the nearest Customer Connect Point (CCP) within 7 days of receiving CIN confirmation message.
  • Ensure you have Handset and/or Required Documents, plus Deductible amount (see below) in cash, as communicated by call/ email/ SMS.
  • Wait for real-time claim approval.
  • Submit handset along with backcover/ battery / SIM tray / stylus and all other detachable accessories.
  • Check, sign and keep the Job Sheet, noting transit days.
  • Your repaired or replaced handset will be delivered within 10 working days (plus transit time) of handset submission, excluding closures for disasters, riots, weekends or holidays.
  • Collect the handset from the CCP within 7 days of receiving SMS.
  • Submit the Job Sheet and ensure the Mobile Bag is opened in your presence.
  • Verify that the handset is in working condition.
  • Sign acceptance on the discharge voucher.
  • If any issues relating to same CIN, lodge claim for repeat repair (no fee) within 7 days of acceptance of handset. Other issues require a new CIN

Required Documents

 

For Mobile Protection Platinum - Damage

For products other than AppsDaily Mobile Protection Platinum and Mobile Care Plan, please call up our Customer Care 022-61555222 or visit us at http://appsdailyclaims.com to know about the Claim process.

CUSTOMER CARE
STAY IN TOUCH