FAQs

Theft

What is AppsDaily Mobile Protection Platinum Pack?

AppsDaily Mobile Protection Platinum Pack protects your phone from Theft damage, Physical &Liquid damage, Data-Loss and Viruses. Moreover, it comes with Utilities like Data Share, SMS Scheduler and App lock. You can get your Mobile, Data card and DTH Recharge done and also get updated with latest News and Cricket Scores.

What all does AppsDaily Mobile Protection cover for my mobile phone?

AppsDaily Mobile Protection covers your phone from the following:

    1. Theft & Burglary (1 year)
    2. Accidental Physical Damage (1 year)
    3. Accidental Liquid Damage (1 year)
    4. Fire and lightening (1 year)
    5. Data Loss (Lifetime on 1 handset)

How much value of my phone gets covered with AppsDaily Mobile Protection?

We cover the entire value of your phone as per the value mentioned on the original purchase invoice of your phone. However, there is a maximum limit of Rs.90000 on this amount.

View all questions

Damage

What is AppsDaily Mobile Protection Platinum Pack?

AppsDaily Mobile Protection Platinum Pack protects your phone from Theft damage, Physical & Liquid damage and Data Loss. Moreover, it comes with Utilities like Data Share, SMS Scheduler, Applock. You can get your Mobile, Data card and DTH Recharge done and also get updated with latest News and Cricket Scores

What all does AppsDaily Mobile Protection cover for my mobile phone?

AppsDaily Mobile Protection covers your phone from the following:

    1. Theft & Burglary (1 year)
    2. Accidental Physical Damage (1 year)
    3. Accidental Liquid Damage (1 year)
    4. Fire and lightening (1 year)
    5. Data Loss (Lifetime on 1 handset)

How much value of my phone gets covered with AppsDaily Mobile Protection?

AppsDaily Mobile protection covers the entire value of your phone as per the mentioned valueon the original purchase invoice of your phone.

View all questions

Contacts Backup and Restore

How do I backup all my contacts?

On clicking on Backup, all the phone contacts will be backed up on secured AppsDaily server via GPRS. Contacts backed up can be viewed at www.appsdailyportal.com by logging in with your username and password.

How many contacts I can back up?

In DUP, DUP (L), DUP (M), DA+, DCS, DCS (Ultra), DS and DS (M) unlimited contacts and in DA+ (L) and DA+ (M) 7000 contacts only.

What if I add some new contacts, will I get any reminder to back up to contacts?

Yes, application reminds to back up newly added contacts in the phonebook. To enable backup reminder, go to settings in contacts backup and enable Backup reminder. How frequently??

View all questions

SOS

What is SOS feature?

SOS stands for save our Soul, it allows you get personal protection in case of any emergency. With the help SOS feature you can get in touch with your near and dear ones in case of any emergency.

How SOS features work?

SOS can be accessed from lock screen or android home screen. To access from lock screen, click and hold on SOS icon and then release and to access from home screen, click on SOS icon once.

What will happen when SOS is activated?

When SOS gets activated, first it gives a miss call (panic call) on the numbers defined in SOS Numbers option, and then sends the SMS with Google Map Link with your location and Longitude and latitude. After Calls and SMS, it starts the video recording to capture what is happening around you. This video has no limit to record and gets saved in your phone?s memory.

View all questions

Call Filter

What is Blacklist?

Blacklist restricts all unwanted calls which are predefined by you.

What is Whitelist?

Whitelist allows calls only from the predefined numbers.

What is smart reject sensor?

This option should be enabled so that it will prompt after every call? Do you want to add this number in Blacklist?

View all questions

To Do List

What is To Do List?

This feature helps you to add events to the device Calendar which will alarm user as per the Date and Time set by the user.

How to add events?

  • Go to "To Do List"
  • Click on Add New Task at Bottom
  • Define Task Name
  • Set Event Start Date & Time
  • Set Event End Date & Time
  • Click on Submit
  • Event will be added to list

How will I get reminder?

It will remind you the same way it is reminded from the by default calendar with Notification alarm.

View all questions

Extended Warranty

What does the Extended Warranty covers?

Extended Warranty covers normal in-warranty defects like motherboard malfunction, camera malfunction, screen malfunction, etc, provided the nature of defect is as per handset manufacturer's warranty policy

When does the Extended Warranty for my phone start?

Extended Warranty begins as soon as the Manufacturer warranty gets over i.e. 2nd year start onwards till 2nd year end.

When can I activate Mobile Care Plan?

The Mobile Care Plan for extended warranty should be activated within 6 months of the handset purchase invoice date.

View all questions

Anti Theft

What is SIM Whitelist?

SIM Whitelist allows you to use different SIMs to be used in your handset, should you swap operators or have multiple SIMs.

What number is displayed in SIM whitelist option?

In SIM Whitelist, it displays the IMSI (International Subscriber Identity) number of your SIM card.

How do I get the IMSI number of my new SIM Card?

You shall get IMSI number of your new SIM card from your service provider.

View all questions

Anti Virus

How do I scan my phone?

To scan your phone for Viruses, go to Antivirus and click on Full Scan option to scan entire phone for virus.

How do I remove virus?

If threats are found in your phone, application will pop up with virus details with 3 options.

  • Remove: It will remove/delete that file(s) from your phone.
  • Ignore: It will ignore the file(s) for now. But next time when you scan, it will again show you in threat details.
  • Trust: It will add in the list of trusted applications

What is SD Card scan?

If you only want to scan Memory Card, then select this option.

View all questions

SMS Backup and Restore

How do I backup all my SMSes?

On clicking on Backup in SMS backup option, the entire phone SMSes will be backed up on secured AppsDaily server via GPRS. Messages backed up can be viewed at www.appsdailyportal.com by logging in with your username and password.

How many Messages I can back up?

Unlimited

What if I get some new messages, will I get any reminder to back up to new SMSes?

Yes, application reminds to back up new SMSes received or sent. To enable backup reminder, go to settings in SMS backup and enable Reminder SMS.

View all questions

SMS Scheduler

What is SMS scheduler?

With the help of SMS Scheduler option you to predefine SMSes to be sent at a particular Time or Date. For Example, if you tend to forget a birthday of your friend you can define the SMS for his birthday on his birth date and at the time you want to wish him.

Will I be charge for SMS sent via SMS Scheduler?

Yes. Local or National SMS Charges will apply.

How to Schedule SMS?

  • To schedule an SMS follow the below steps:
  • Enter/Add name(s) from Phonebook or Enter number(s) in number field.
  • Add SMS Content to be sent.
  • Schedule Date.
  • Schedule Time.
  • Set Repeat to auto resend the SMS to one of these options (No / Daily / Weekly / Monthly / Yearly).

View all questions

Settings

How to change password?

  • Click on Password Reset option in Settings
  • Enter Current Password
  • Enter New Password
  • Enter New Password again
  • Click on Ok to change password
Changing password from application will also change password for www.appsdailyworld.com. Password change will incur an SMS cost as per your service provider.

What is Uninstall Lock?

If the Uninstallation lock is turned ON and when you selects Back or Submit button it will ask to activate device administrator, here we have to activate device admin which will prevent Daily Ultimate Protection from being uninstalled. To Uninstall Daily Ultimate Protection go to settings Set Uninstall Lock OFF Go to Phone's Settings Click on Manage Apps Uninstall the App.

What is Call Bar?

  • This feature helps you to block all outgoing calls other than the numbers added to the whitelist.
  • Add Manually: Select this option to manually enter Name and Phone Number the white list

View all questions

CUSTOMER CARE
STAY IN TOUCH