Game FAQs

Subscription

What happens when my subscription is expired and I try to launch a game?

You will be taken to the subscription renewal screen on Daily Khelo where you can enter the new scratch code and renew your subscription.

How to renew my subscription?

You will need a new scratch code to renew your subscription service. You can get it from in the following ways:

  1. By visiting a retail outlet nearby where the scratch codes are available. There will be an option to locate the nearest store using the store locator feature in the app.
  2. You also gets a link on the subscription screen from where they can make an online payment and generate a scratch code which can be used to activate the service again.
  3. Your downloaded games will also work after renewing.

Can I renew the subscription while I'm already subscribed or I have to wait for my subscription to get over?

Yes, you can renew your subscription while you're already subscribed, and your revised expiry shall be exactly 1 year from the last date of your current subscription

What happens when my subscription is expired and I try to launch a game?

You will be taken to the subscription renewal screen on Daily Khelo where you can enter the new scratch code and renew your subscription.

CUSTOMER CARE
STAY IN TOUCH