Game FAQs

Transfer of Device

Can I transfer my subscription to a new device? How?

  • Below is the process that will help in simplifying the process of change device for the user:
    1. Download the Daily Khelo app from
    2. Install the Daily Khelo App on your new Android phone
    3. Launch the Daily Khelo App
    4. Tap on the "Existing User" and "Login" with your login credentials.
    5. Navigate to the "My Games" section of the Daily Khelo app to view the list of all the games that the user has downloaded till date on the previous device(s).
    6. Download and install the games from this list.
      • Please note that for each game, based on the compatibility:
      • If the game is compatible with your new device, you will get the "Install" option for that game
      • If the game is not compatible with your new device, it will clearly inform the user that it is "Not Compatible"
  • NOTE: Once you transfer from Phone A to Phone B, you cannot transfer back to Phone A, but you can transfer to Phone C.
  • Once transferred, the games on the previous device will be deactivated automatically

Can I download games on multiple devices with my subscription?

No, the subscription service can be used only on one device at a time. If you transfer from one device to another, you cannot re transfer back to the old device.

How do I transfer my subscription back to my old device?

You cannot do that by yourself as all the old devices are blocked by the system. If you wish to switch back to the old device, you need to get in touch with our customer care.

Can I transfer games onto an SD card and play on another device?