Security FAQs

Anti Theft

What is SIM Whitelist?

SIM Whitelist allows you to use multiple SIMs in your handset without triggering the SIM change attack (automatic data hiding, message alert to the SOS numbers and screen lock in case the Auto Lock option is on).

How can I add a SIM to the SIM Whitelist?

To add a SIM to the SIM Whitelist disable the Auto Lock option and remove the numbers from the SOS list. Insert your new SIM and open the app then click on SIM whitelist in Antitheft, the new SIM will be registered in the SIM Whitelist.
Remember to add the SOS numbers back to the SOS list to continue using the SOS feature and turn the Auto Lock option if required.

What number is displayed in SIM whitelist option?

In SIM Whitelist, it displays the IMSI (International Subscriber Identity) number of your SIM card.

How I do get the IMSI number of my new SIM Card?

You shall get IMSI number of your new SIM card from your service provider.

Can I enter IMSI number manually?

No, you need to change the SIM card and open the app and then click on SIM whitelist in Antitheft. And it registers the IMSI number automatically in SIM whitelist.

What is SOS Numbers?

During SIM change attack or Remote SMS command attack or SOS, certain data can be sent remotely to the SOS number(s) via SMS. You can have three different SOS numbers entered in the app.

Will I be charge for the SMS sent by app on the SOS Numbers?

Yes, as it uses SMS service to send SMS you will be charged as per local/National SMS Charges.

What types of SMSes are sent on SOS numbers in event of theft (SIM change or remote SMS attack)?

Details like IMEI of the phone, Cell ID of operator's SIM card being used in the phone, SIM Card's IMSI Number, remote SMS commands, Longitude and Latitude are sent to the SOS numbers.

Does it require internet connection to send location details?

Yes, it uses both GPS and GPRS service to fetch location details.

What is protected content?

Protected content allows you to hide selected folders in the event of a phone loss or theft. To use this option;
Anti Theft -> Protected Content -> Add New Folder-> Select the folder you want to hide and press OK.
This will add the selected folder to the hide list. Only the selected folders will be hidden in the event of a loss of theft.

Will my hidden data get retrieved?

Yes. When the registered SIM card is inserted back, data of the hidden folder will be visible.

What is Auto Lock?

Auto Lock allows you to enable or disable the screen lock mode when Anti Theft gets into the attack mode. In the enabled mode, the phone's screen and keypad will be locked preventing normal use and a loud siren will go off. Also SMSes with anti-theft details will be sent on the SOS Numbers. In case the Auto Lock is disabled, it will continue to monitor the phone's location, calls, messages activity and will send SMSes on the SOS numbers.

What if I want to change my own SIM Card?

Before changing your SIM card you need to disable Auto Lock, if it is enabled. Once SIM change is done, restart your phone and open the app. You will find the entry of IMSI number of your new SIM Card. If required, you can again enable Auto Lock.

How many messages are sent on SOS numbers in a day?

Total 20 messages are sent. In case if you want to receive more SMSes then you can reset the state of app by sending remote SMS commands.

What are remote SMS commands?

Antitheft has SMS command that can be used for remotely protecting our data and attacking your phone in case of loss or theft.

Feature SMS Command Description
Reset #66# 0 password #66# reset password When in attack mode the application will stop sending notifications after 20 SMS. Send reset command to restart the notifications
Attack #66# 1 password #66# attack password Turns on Phone Lock, Alarm and Track Location. Hides Protected Content.
Restore #66# 2 password #66# restore password Exits the attack mode and restores all the hidden personal folders
Get Phonebook #66# 3 password #66# get password Retrieves the Contacts in a VCard Format.
Get Phonebook #66# 4 password #66# gett password Retrieves the Contacts in Text Format.
Delete #66# 5 password #66# delete password Deletes Contacts, SMS and all user folders from your device.
Start Tracking #66# 6 password #66# start password Starts location tracking
Stop Tracking #66# 7 password #66# stop password Stops location tracking.

Note: The commands must be sent exactly as stated above. No other text should be included in the SMS command. You can send SMS commands from any number you wish to (it does NOT have to be from numbers listed in SOS numbers). Commands are not case sensitive.

Will I be charge for sending SMS commands?

Yes. You will be charged Local or National SMS charges.

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